Forum Discussion
doh1886 wrote:
Have to turn off the wifi to get it to work
I'm on a tablet so I can't go on 3g or 4g. :shock:maximbarne126 wrote:
neuroheart wrote:
What sort of troubleshooting have you done, maxim?
Uninstall and reinstall. Still nothing... :roll:
That's not always enough, in my experience. When the game isn't working for me, I clear the cache on all my apps, delete any apps I don't use anymore, clear cache and data on Tapped Out, uninstall, restart my device, and then reinstall. Probably overkill, but generally works unless the servers are down.ladycatlow wrote:
Hey maxim, I've put a vote in.
Last night I managed to get in twice on my iPad, today I've been completely locked out on it. I did manage to get on to do my neighbour visits using my phone with 3G today but if I try with wifi it locks me out again.
My son has an account here so I can get him to log in and vote as his isn't working either. He is also annoyed that he couldn't get onto his FIFA game all day either.
Thanks for voting. Yeah, so anyone without 3g or 4g (anyone on a tablet) can't get on. :cry: So it's affecting Fifa too? :?- I'm on WiFi. Is it a strictly iOS problem?
maximbarne126 wrote:
ladycatlow wrote:
Hey maxim, I've put a vote in.
Last night I managed to get in twice on my iPad, today I've been completely locked out on it. I did manage to get on to do my neighbour visits using my phone with 3G today but if I try with wifi it locks me out again.
My son has an account here so I can get him to log in and vote as his isn't working either. He is also annoyed that he couldn't get onto his FIFA game all day either.
Thanks for voting. Yeah, so anyone without 3g or 4g (anyone on a tablet) can't get on. :cry: So it's affecting Fifa too? :?
And Scrabble :( basically anyone with this problem can't use EA games right now :evil:
@ neuroheart no people android users have it too, it's something to do with DNSneuroheart wrote:
maximbarne126 wrote:
neuroheart wrote:
What sort of troubleshooting have you done, maxim?
Uninstall and reinstall. Still nothing... :roll:
That's not always enough, in my experience. When the game isn't working for me, I clear the cache on all my apps, delete any apps I don't use anymore, clear cache and data on Tapped Out, uninstall, restart my device, and then reinstall. Probably overkill, but generally works unless the servers are down.
Just did all the listed above and still nothing. :roll: However, I didn't uninstall any apps as I barely have any! :lol:neuroheart wrote:
I'm on WiFi. Is it a strictly iOS problem?
I'm on an Android tablet on WiFi. :?- Hmmm. So is it a location problem?
juliet603 wrote:
maximbarne126 wrote:
ladycatlow wrote:
Hey maxim, I've put a vote in.
Last night I managed to get in twice on my iPad, today I've been completely locked out on it. I did manage to get on to do my neighbour visits using my phone with 3G today but if I try with wifi it locks me out again.
My son has an account here so I can get him to log in and vote as his isn't working either. He is also annoyed that he couldn't get onto his FIFA game all day either.
Thanks for voting. Yeah, so anyone without 3g or 4g (anyone on a tablet) can't get on. :cry: So it's affecting Fifa too? :?
And Scrabble :( basically anyone with this problem can't use EA games right now :evil:
@ neuroheart no people android users have it too, it's something to do with DNS
:thumbup: :cry:neuroheart wrote:
I'm on WiFi. Is it a strictly iOS problem?
I'm in the UK (Northern Ireland to be exact) but I've heard of others elsewhere with the problem. :?
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