Forum Discussion
11 years ago
I also am not able to get into the game. I am playing on an iPhone 4s updated to the most recent iOS. I can login but when I try to play the game I get the spinning donut and then it crashes every time. My friends who visit daily reported that if they tried to go into my Springfield it caused their game to crash. If I don't login and just play as anonymous it starts up with no problem. I'm not asking for donuts because I spend $15-$20/month on them and have plenty plus all the free donuts from passing levels at max level up and with $200+ million I always play to get 3 donuts. Random donuts from visiting neighbors and clearing debris too. So I'm not asking for a handout, I don't need one nor do I feel entitled to one. I just want to be able to play again. I've been playing the game since Fall 2012. I played it daily and had 100 friends that we all visited each other daily. This is one of my hobbies, playing video games. It's what I do. This is and hopefully will continue to be my favorite game to play on my iPhone 4s (and iPad, I play on both but it currently crashes on both). The game for me is very well balanced as far as free content vs premium content. I'm more than happy to pay for content if it keeps the game funded for future content & development. As much as I like it though, I'm not patient enough or willing, to start all over again. Not when I was max level with all free content, all land unlocked, Krusty Land and Squidport completed and well developed, and I am pretty sure close to 100% premium content purchased (though I can't be a 100% because I didn't start putting money into this game until mid 2013. So there may be some premium content I have missed.) I also had all the inspirational/aspirational items and all of the FP items. Most if not all character skins. I really hope that EA can help us get back into our games soon, for those of us still experiencing the crashes. I'm not sure how much longer I care to wait. If I wait too much longer I may just lose interest all together and move on to a different game to sink money into, like Family Guy or something comparable to The Simpsons: Tapped Out. Good luck EA. I hope you can get this figured out. It's a shame to miss exclusive episode tie-in content too, though I'm sure it will come around again at some point. /fingers-crossed /trying to stay optimistic & patient
Thanks for a fun game EA. PLEASE HELP.
P.S. I do get the error message/warning that I have not logged out of my other device every time I login, before experiencing the crash. However, I have logged out of both devices right after logging in and stayed logged out of my iPad. I login and out of it on my iPhone and continue to get the same error. I was logged out of both devices before installing the "end of Easter" update on (I think it was), 5/13/14. Not sure if that will help with your trouble shooting. I have uninstalled/reinstalled, powercycled device several times. I've tried both a high speed wifi signal in my home, my Verizon 3G signal, and various public wifi signals as well. I've logged into my Origin account on my laptop and don't see any pending friend requests either (as that I know a few months ago I had over 20 pending requests and it seemed to make the game crash; as soon as I deleted/denied the requests I had no problem with game crashing back then).
Thanks again for a fun game. I like it a lot and I miss it.
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