Lost everything done from 3/4/15

lehouls9675 wrote:
Updated reply from EA.

I've read that people get MUCH better response using the telephone system, where EA calls you back in the order your call was received. Apparently, EA set up a whole new division. I have never used it, so don't know how to select the option, but maybe someone here can point you in the right direction.

They are supposedly much more responsive ... Maybe it's the personal aspect of hearing the panic in a player's voice.

BTW, I highly recommend opening your side of the conversation with the sentence "First of all, WHATEVER they're paying you isn't enough." Which --for a job in customer complaints -- is always true.