Not in the yearbook box

"Muhsterino;c-2057900" wrote:
Has anyone tried contacting EA to ask for items they cannot get because of the bundles? Some have had success previously:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/235330/for-anyone-who-doesn-t-have-mrs-sinclair/p1
Bundles that may not be in your yearbook because you already own one item are:

• Cauldron w/Marge the Witch
  
• Evil Shop Keeper Bundle (Evil Shopkeeper, House of Evil and Talking Krusty Doll)
  
• Funzo Bundle (Blue Funzo, Pink Funzo and Purple Funzo)
  
• Mayan Bundle (Mayan Calendar w/Mayan God, Mayan Homer and Mayan Marge) @wiedmannaj @4kidsandacatdog
  
• Mechanical Ants (Mechanical Ant Alpha, Mechanical Ant Beta, Mechanical Ant Gamma, Mechanical Ant Delta)
  
• Teleportation Bundle (Teleporter Alpha, Teleporter Omega, Teleporter Zeta and Teleporter Theta) @aabcampos
  
• Bad Dream House w/The Raven @Cubbie87 @umnikke8
  
• Death Mountain w/Dr. Colossus
  
• Electric Car Bundle (Blue Electric Car, Red Electric Car and Yellow Electric Car)
  
• Mausoleum + Zombie (Mausoleum w/Senile Zombie) @aabcampos
  
• Time Traveler's Bundle (Dilophosaurus, Pharaoh Guard and Plague Rats) @Oatmeal832
  
• Country Flag Bundle (30 flags) @TheJuiceLoosener
  
• Whacking Day Bundle (Lumpy, Snake Speakers, Snake Rocks, Hollow Snake Trunk, Snake Stump, Green Practice Snake, Purple Practice Snake, Red Practice Snake and Yellow Practice Snake) @TheJuiceLoosener
  
• Radioactive Man and Radioactive Man Statue (Radioactive Man Statue and Radioactive Man) @superefrain7
  
• Ice Palace w/Ice Princess Martin NOTE: this is only listed as ‘Ice Palace’ in LPN’s post, however a screenshot posted below shows the two together.
  

There seems to be two differing bundles involving character/skins/items, however players are obtaining a bundle which is worse than they could have obtained.

• Duff Brewery w/Duffman OR Duff Brewery w/Duffman, Lady Duff and Mexican Duffman OR Mexican Duffman Bundle (Mexican Duffman and Lady Duff)
  
• Blackbeard OR Ghost Pirate Airship w/Blackbeard

https://forums.ea.com/en/the-simpsons-tapped-out/discussion/242072/blackbeard-questline-problem#latest

Has this entire list been reported to EA? After far too much time and effort, I've had success in the past getting Sideshow Bob and Mrs. Sinclair added to my game. Today I started calling about Witch Marge. I spent nearly an hour on the phone (mostly on hold while I did work) and by the end of the call I allegedly had Witch Marge added by a non-native English speaker. When I hung up and logged into my game, I quickly discovered that Archer Lisa had been added instead (which seemingly proves any character or skin can be added at any time, not just when they're available for purchase).

When I initiated a second call, I got an English speaker who tried twice to add Witch Marge, but she immediately disappeared both times when I added her from inventory. Supposedly my case has been escalated, so we'll see if I hear anything more in the morning. As it currently stands, I'm also shut out of the Whacking Day bundle (because I have one hollow tree stump) and the Time Travelers bundle (wherein I have everything but the plague rats). I'm also stuck in the middle of Little Helper Ralph's questline (because I don't have the Toy Workshop). I'm really hoping Witch Marge gets resolved tomorrow because I'm going to need several days to plead my case for the other issues.