Not in the yearbook box

"petehd14;c-2058898" wrote:
I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.

I never saw the Barbarian in the list, so I don't think that person was right.

As for Archer Lisa, there was some sort of quest that unlocked her? I just randomly found her in my storage the other day. I thought EA added her on accident when they were trying to add Marge the Witch. Anyway, happy to hear you had success with EA Help too - I have to admit they seem to be improving their customer service, at least in terms of fixing bundle issues. In that vein, if you want to try it, you could reopen your Mayan Homer case and ask for the rest of the Whacking Day Bundle. I got it that way, but it could've been a fluke that I got an unbelievably helpful rep who ultimately fixed 3 bundles on 1 ticket by adding a skin, 2 NPCs, and all of those practice snakes for me.