Forum Discussion

dalestout's avatar
2 years ago

Put in your birthday to login

What's up with having to enter your birth month and year to login??
  • @bluntcard - sounds like it might be related to this issue and worth posting over on AHQ ...
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Under-Investigation-Game-wont-load-past-donut-spinning-screen/td-p/13048693/
  • 74hands's avatar
    74hands
    New Spectator
    Having the same issue. Spinning donut, have to hard close the game and restart, then enter month and year of birth, then game operates normally.
  • Jonalinn's avatar
    Jonalinn
    New Spectator
    "bluntcard;c-2234482" wrote:
    Yeah, it's doing it daily to me. Annoying.


    Extremely annoying. I've been playing since TSTO was released and we never had to jump through hoops like this.
  • Have you got this latest update, v4.64.1 for iOS and re-installed ??
    NOTE - do not un-install an anonymous game, you'll lose your town !!
  • 74hands's avatar
    74hands
    New Spectator
    "1-Graham-S;c-2234657" wrote:
    Have you got this latest update, v4.64.1 for iOS and re-installed ??
    NOTE - do not un-install an anonymous game, you'll lose your town !!


    I didn’t have to delete and re-install the game, just installed the update, then hard closed the game and restarted it, all fine since then.
  • @74hands - for those who had their game working the update was meant to prevent the issue.
    For anyone stuck with the spinning donut and an EA account a re-install should solve it
    For any anonymous towns they'll need to wait until they find a final fix