So done with this garbage ...
Sorry, but feel the need to vent over EA's massive apathy over tech support. For the third time this year, my game is refusing to load (crashes when attempting to log in). Exact same symptoms ever...
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The advice you received from tech support is lame. Servers are in most cases these days, backed up. I would assume these game servers ARE backed up. If they truly wanted to provide great support to their customers, they would request retrieval of your corrupted file from an older backup and restore that to your profile. The game techs either don’t know this is possible (because they are not server/storage admins) or are instructed to not provide that option to you.
