Forum Discussion
12 years ago
dhort1985 wrote:
I think everyone is missing what he is saying. He doesn't want a refund because he is bored with the game. He wants a refund due to the frequent bugs and outages the game experiences. To be frank I'm not sure I blame him for that. When I pay for Internet, I expect that service to be available when I go to use it. If it only worked 6 times out of 10, then yeah, I would want some of my money back.
I can't help but think that the situation here is more nuanced than that, dhort. The ISP analogy is an imperfect one, but to extend it, let us say that I'm doing business with my local provider for a year. Suppose further that after a year of so-so service, I completely lose my Internet connectivity for a full week. Should I ask to be reimbursed for the entire 12 months? Alternatively, assume a different scenario: I call up my ISP and ask them to prorate my next bill because of an outage I experienced 6 months previously. I would imagine that the probability of the ISP's billing department acceding to my requests would be quite small indeed.
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