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MgMathurin197's avatar
MgMathurin197
6 years ago

The Simpsons tapped out won't load

I've just got the Samsung 10 plus and the game will not load past 17% of the update. I've not been able to play it at all. Very frustrating. Can I get any help with this please. Customers service hasn't been able to help or they not answering
  • 11EEvey's avatar
    11EEvey
    Hero+
    6 years ago
    You are not alone in this issue
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/243788/game-crashes-and-wont-play-on-samsung-s10/p1
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/m-p/7868610#M128968
  • liznewsham1's avatar
    liznewsham1
    6 years ago
    It's also been acting up with my Samsung galaxy 9. Occasionally I have to do an upgrade of about 800 to 1500mb. Does it about twice a month yet my tablet seems to work as normal....so weird

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