I contacted them for a second time, talking with someone on the phone this time, and they said they'd escalate the ticket. There was nothing they could for me at this time. I'd have to possibly do a "proof of purchase" for my donuts, she said. I asked if I could get my donuts returned, and they said probably. I'm really mad at this game right now and really not understanding why some people are getting their donuts back and others aren't.
Just random and at a loss now. This game messing with donuts like this could really be the end of the Simpsons Tapped Out.
