Out of the four towns my wife and I play, 3 have had no donut loss and 1 has. That one lost 65 donuts. They just went away. Donut confirm on. No donuts bought. Playing SH, but keeping SH in SH and SF in SF. Nothing put in inventory. We have no idea what triggered the loss in just that town. It is the oldest town if that matters. All are level 55 towns.
She put in a request for callback from EA and in minutes they called and gave her the donuts back. They said they were working on a fix. She asked if there was something she could do to avoid further donut loss, and they said no. No other explanation from them.
My RTTF town is only at level 26, so cannot play SH there.
