Okay, it's now Monday and here in Europe it's already evening - I don't want to be impatient, but where's that patch that's supposed to fix this issue and restore everyone's donuts (as the customer service has apparently promised many players)?
For five days we have been plagued by one of the worst bugs a game like this could possibly experience (one that steals people's money) and - besides some erratic donut returning/promising everything will be alright by the customer service - literally nothing has happened.
And since this company absolutely refuses to communicate with its players and customers in any way, we don't have a single clue about how this will (or can) be handled.
Luckily, I haven't been affected by this sudden donut loss because I stopped doing the SH quests before opening the tunnel, but to be quite honest, I think it is really about time that something happens. They either need to release a patch (that at least fixes the problem so that the premium currency is safe from now on) very soon or someone needs to finally issue some sort of official statement on the problem - after all, this is not just a case of "oh, this annoys me a bit, it's not a lot of fun, please change this", for many of you guys this is about real life money.
I am truly staggered by the indifference and disregard they have been showing - even an issue as serious as this doesn't seem to prompt any official response from the devs...
