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10 years ago
johncolombo wrote:mimi12810912 wrote:johncolombo wrote:mimi12810912 wrote:
I lost all of my donuts today (I have not updated yet). I just got done with chat and he told me that he would have to escalate my issue. The only things he asked me was the number of donuts I'm missing and my mayhem ID. He told me that I would get an email in 1-2 days and that he hoped I would be compensated.
I find it interesting that some have already been compensated but I had to be escalated. I'm curious as to why that is.
were you sent to India or talk to someone at EA?
I was on live chat with someone in India. I didn't bother with a phone call since it's 9 pm here on the West Coast.
Try tomorrow during business hours at EA if you can, then let us know what happened. I'm not anti India, I have Indian friends, I'm anti outsourcing.
I hear ya! My last job was outsourced to India (thanks to a major American bank). I totally understand that the reps have no authority and I wasn't expecting much. He was very friendly and I didn't have to wait for more than 1 minute to talk to him. If I don't hear from anyone at EA in the morning I'll request a phone call and report back.
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