Those who have missing donuts, post it here......

OzzyNL wrote:
HELP CENTER
Oscar van Beek

My name is Ross, I am a Specialist here at Electronic Arts customer support. We were very sorry to hear about your issue and I have been investigating your case to the best of my ability to determine what our next step toward correcting your issue should be.

As an avid Simpsons fan myself, not to mention a self-confessed Tapped Out addict I absolutely appreciate how frustrating it might be to earn content in your game like this and due to some hiccup in the system not receive it, so rest assured this is something we do take very seriously.

I have raised your case to the attention of the Game Studio team with whom our Expert Response Team works to attempt to duplicate issues like yours. Once the issue has been replicated in a testing environment we will be able to determine the cause of it and attempt to correct the issue in either an action on your account, or failing that a future update to the game.

As your case will now be with this team, we would request that in future if you are looking for an update on its progress you please open a new case to inquire, as updating the existing case from your end will move the case back into our email response queue and delay your ongoing investigation. Please feel absolutely free to contact us about this should you feel a need to, all we ask is that to prevent delays, you should simply open a new case to do so!

Once we have any update in relation to this we will contact you again, until then we can only apologise once more for the issue you are experiencing and ask for your continued patience and understanding as we work to correct this matter.

Regards,
Ross C.
EA Customer Experience

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Long story it will take some time i dont get it some get there donuts back right away and i need to wait, screw them?