FINALLY got my 27 donuts back plus 3 extra for a total of 30. So what have I learnt through this treacherous ordeal? I've learnt it's a matter of luck when it comes to who you get on the recieving end of ea. 4 times I made a complaint with nothing, on my fifth try I got my donuts back and issue resolved in minutes. Must must faster than the initial two weeks since I initially lodged the dispute. Right person, job done. Ea need to focus alot more on customer representation, though there all polite,only a few seem to know how to really solve issues and not just "pass the buck" like they initially did to me for two weeks.
