For the last month at least, every time I try to take a "town portrait" it goes through all the loading processes, all the way till the end and then tells me something went wrong and it can't save it....
First level support is outsourced and will tell you anything to get you off the phone. Keep opening tickets and go to EA Answers and post there also https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Town-portrait-Screenshot-not-working/m-p/8813607#M130843 Anyone with this problem should comment with their specifics and device info and click me too
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