Translation into czech language
Hello, my name is Jacob and I'm from Slovakia. I contacted you on your support where I heard that I can write my suggest here. I'm playing The Simpsons Tapped Out daily and I'm big fan of this...
Forum Discussion
"KrustyBrand;c-1870993" wrote:"daved7637397;c-1870776" wrote:
our expert watches each and every cases minutely over there and will help you with the resolution right away ,your little patience will be appreciated in this
https://media1.tenor.com/images/af9bc329794fa6666519d4d02ed76b81/tenor.gif?itemid=5516122
This ^^^
She blew that smoke HARD....
Still comes back to what everyone is echoing- They say that to get you to go away. It's the ditch of "I give up, or I'm not helping with this"
I do tech support, I would get fired for this approach- but good on you EA
I have yet to see anyone get an ANSWER on the forum from a TECH, NOT a Forum Member- which is who will answer if you post here.
They tell you EA watches the forums- 5 years later, I SERIOUSLY DOUBT they watch it in ANY way, especially for issues... When they tell you report it on the forum, insist you practically live here- and they will keep trying on their end, if you agree to report it here- your support from them has ended.
We need to create a unified forum front with them when reporting issues- PUSH BACK when they say tell the Forum, You KNOW that won't help, so don't let them shove you off without resolution...
Again, long tech support life, this is so frustrating to see such poor customer service from EA CONSTANTLY through the years.....
I'm done
