Forum Discussion

dniemeyer91's avatar
12 years ago

Won 100 Donuts - Bought Premium Item - Now it's away

1) Have you actually been charged on your Google Play account for the Golden Scratcher?
2) You say you've restarted the game numerous times, but have you uninstalled and reinstalled the game?
  • Thanks for your fast reply. :thumbup: ....Golden Scratcher...that was the correct name..(I'm from germany)

    What do you mean with point 1? I use the scratcher 1-3 times a month, and it has always worked....

    Point 2: Now i have reinstalled the game, and the balloon is still away :?
  • I'm assuming you still have the remaining 30 doughnuts left. Is the blimp in your inventory for some reason?
  • I payed real money, here in germany it is 0,89€. And at the end of the month it is billed to my mobilephone bill.

    From the confirmation mail:
    _____
    Method of Payment: o2 -mobilephonenumber-
    _____




    The golden scratcher appears only in the game if the payment was successful.
    so the balloon is away for ever?



    The balloon is not in my inventory, and i have only 30 donuts left