Word from EA
toddpygensky wrote: Even though my Harp problem has been resolved for about a week now, I received a email from EA addressing the issue: Basically they apologize and understand any frustration I ...
Forum Discussion
If it helps anyone, I went on the iTunes Store and filled out a complaint. I received a response the same day asking for my relevant receipt numbers which, of course, I had. I provided those and received several follow up notes about how they were looking into the issue, meaning the Harp of Death Freeze. Within a few days, they refunded all my donut money back to day one and apologized for my disatisfaction with the product. Based on what I read here, I did not bother complaining to EA. But have your receipts.
