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101kbuka's avatar
101kbuka
Rising Novice
2 months ago

Lost donuts

After finished my last tasks in THE END chapter my game crashes and when I logged in all my almost 4000 donuts were lost.
android
missing content
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
2 months ago

Hi, if your donuts have disappeared, please reach out to support with details of what happened. 

https://help.ea.com/en/help-top-issues/?product=the-simpsons-tapped-out

  • 405mi16nl's avatar
    405mi16nl
    New Novice
    2 months ago

    I just did, and they tell you that the issue is known and they are working on it.

    So we just have to be patient :)

  • 101kbuka's avatar
    101kbuka
    Rising Novice
    2 months ago

    I did it. I got donuts back but only those who I got for playing all years. Previously earned and bought ones are still lost.

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