Back Alley Soufle won't complete.

since i last emailed ea this was what they said oh and who is Kate because that sure as hell is not my name? And do they really want me to take a survey because they will not like me.

Customer Experience customerexperience@ea.com
2:44 AM (16 hours ago)

Hello Kate,

Thank you for contacting Electronic Arts.

Before I address your issue, I apologize that your issue has remained unresolved for so long.

I appreciate your interest in The Simpsons: Tapped Out and assure you my support to get this issue resolved. Having reviewed your case, I confirm that this is an in-game issue. We are specialized in offering assistance in matters related to Technical queries.

Any issue pertaining to the in-game aspect of the game is looked after by the Technical Team. I have forwarded your comments to them and it would be looked into earnestly. Since matters like these require in-depth analysis, this may actually take a little longer.

Please visit the Games Forum as they serve the best platform to reach the Game Experts who welcome any suggestions towards the design of the game. Also, since our technical Team and experts regularly monitor the Posts, Games Forum offer an effective medium to communicate with the Experts. Moreover, not only can you post your comments on our official Forum but also interact with the fellow gamers.

I am sure you would find Games Forum very interesting. Please visit the link:
http://forum.ea.com/eaforum/categories/show/233.page

Should you require further assistance on this issue please feel free to open a new ticket and please quote the reference number (). This will help us get back to you as soon as possible to help assist you further.

Regards,
Pawan
Electronic Arts – World Wide Customer Experience


Dear Christa,

This support case is now closed.We have assigned case number 06446516 to this interaction and included it in your case history so you can refer to its details as needed, or if you need to contact us again regarding this same issue. Please remember that you may need to log in to our Help Center to view your case details.

As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service to you:

Click here to take Survey

We listen, and we're committed to making sure you always have a personal and positive connection to our games, our people and our community. We very much appreciate you as our customer, and assisting you today was our pleasure.

Regards,

Pawan K.
EA Customer Experience