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There is two updates, apart from the auto update when you start the game, but also the update on the App Store. Have you updated with both updates? The second update from App Store supposed to help ...
Forum Discussion
Im gonna ignore it but for future reference you should have posted in a pre-existing thread, many of which have several pages of people being very detailed and specific about having this same issue. But almost everyone that's been having an issue with this update are still unable to play. I haven't been able to play since 12am Nov 8th. What you should do is utilize the help section on the EA site (not in the forum, go to https://help.ea.com/contact-us?product=the-simpsons-tapped-out ) fill out the form / answer all the questions, and click on "email me". Fill out that form and include a detailed description of your issue. I've done this and I've been replied to once. They'll ask you to answer a long list of questions about your device, the issue, etc.
Be aware that this issue has already been addressed by the company. EA sent out an alert saying they're aware of the crashing problems and they're working on solving it. You should still contact them through the help section like I said, it may help them understand why some people are having the issue, who is having the issue, and what makes your game different from those who don't have any problems.
Be aware that this issue has already been addressed by the company. EA sent out an alert saying they're aware of the crashing problems and they're working on solving it. You should still contact them through the help section like I said, it may help them understand why some people are having the issue, who is having the issue, and what makes your game different from those who don't have any problems.
