didn't receive the donuts that i bought
I just purchased donuts and after completing the purchase tapped out crashed. The purchase did complete but I'm not seeing my donuts
Forum Discussion
I just bought donuts under the Gil promo and didn't get them. E-mailed EA. Will have to see if they respond. Although the outlook isn't good. I e-mailed them last week when ~150 donuts mysteriously disappeared and haven't heard back.
May have to end up disputing the charge on my credit card and no longer play the game.
EDIT: E-mailed EA and to my surprise, they restored all of my missing donuts within a couple of business days. Just had to supply them with the following info:
Your Email(s):
Origin id:
Google Play email address:
Google Play Order Number:
How much did the donut pack cost?
Screenshot of the transaction history of purchased items (from Google Play Store account):
May have to end up disputing the charge on my credit card and no longer play the game.
EDIT: E-mailed EA and to my surprise, they restored all of my missing donuts within a couple of business days. Just had to supply them with the following info:
Your Email(s):
Origin id:
Google Play email address:
Google Play Order Number:
How much did the donut pack cost?
Screenshot of the transaction history of purchased items (from Google Play Store account):
