Bought item from UFC 5 store but item is locked
I bought the Haka emote from the UFC store but it’s locked?
Forum Discussion
This happened to me last Tuesday after purchasing Valentina Shevchenko’s Legendary signature emote. It remained locked until I contacted help.ea.com this morning. It got fixed this afternoon. It looks like the bug happens with emotes. Just hoping a patch comes to fix this issue. It would be time consuming to contact help.ea.com each time an emote is purchased.
@PalomaMarvel24 I've been waiting for the Conor I bought for 3 weeks, and there's no digital content or pre-order.
- @iVladManR I bought the alternate Connor and I waited 1 hr after purchase. You might need to go to help.ea.com with relevant screenshots to resolve issue.
- @PalomaMarvel24 They haven't responded since the release.
@iVladManR wrote:
@PalomaMarvel24They haven't responded since the release.Maybe try to make a new complaint with relevant screenshots since a case 3 weeks ago might be buried. For the new case, reference the old case number so they can look at that.
