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ILWU_Flores's avatar
ILWU_Flores
2 years ago

I bought ufc5 Deluxe but can only install standard edition

I bought UFC5 Deluxe through the PlayStation Store and I am only able to install the standard edition. EA and PS stole my money what do I do. I already talked to PS support and all they had me do was...
technical issues
arianak10's avatar
arianak10
2 years ago

Careful you  can get banned for mentioning that

Ypsilon4650's avatar
Ypsilon4650
2 years ago

same problem, nobody is helping us...

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, 


    If you're still having trouble with this, can you share a bit more info when you've got the chance? 

    • Which platform did you purchase the game on? 
    • What is your PSN ID or Xbox Gamertag?
    • If you look at the purchase history on your console, does it show that you purchased the Deluxe Edition? 
    • Can you provide a screenshot of the game tile from your console library? 

    Thank you! 

    • markoksjr's avatar
      markoksjr
      2 years ago
      @EA_Kent I am still missing mike and fedor after over 2 months , i am on ps5 and preordered on ps store. My psn id is bjmb_marko and in my purchase history it says deluxe and i was charged for deluxe but on ps store it says standard.where do i send the screenshot?
      • ILWU_Flores's avatar
        ILWU_Flores
        2 years ago

        I’ve tried everything sent screen shots of receipts and proof that I only have the standard edition and still nothing EA basically stole all of our money I will never do business with them again. 

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