Forum Discussion

2 years ago

I bought ufc5 Deluxe but can only install standard edition

I bought UFC5 Deluxe through the PlayStation Store and I am only able to install the standard edition. EA and PS stole my money what do I do. I already talked to PS support and all they had me do was...

technical issues

arianak10

2 years ago

Careful you can get banned for mentioning that

Ypsilon4650

2 years ago

same problem, nobody is helping us...

EA_Kent
Community Manager
2 years ago
Hey everyone,

If you're still having trouble with this, can you share a bit more info when you've got the chance?

Which platform did you purchase the game on?

What is your PSN ID or Xbox Gamertag?

If you look at the purchase history on your console, does it show that you purchased the Deluxe Edition?

Can you provide a screenshot of the game tile from your console library?

Thank you!
- markoksjr
  2 years ago
  @EA_Kent I am still missing mike and fedor after over 2 months , i am on ps5 and preordered on ps store. My psn id is bjmb_marko and in my purchase history it says deluxe and i was charged for deluxe but on ps store it says standard.where do i send the screenshot?
  - ILWU_Flores
    2 years ago
    I’ve tried everything sent screen shots of receipts and proof that I only have the standard edition and still nothing EA basically stole all of our money I will never do business with them again.
- Caden_69_daddy
  Rising Newcomer
  17 days ago
  Hey I bought UFC 5 Ultimate Edition on my ps5 and it only lets me play the standard edition without any of the DLCs that come with ultimate. I’ve tried restoring my licenses multiple times, deleting and reinstalling, manually downloading the DLCs, nothing worked. My psn is Caden_S__