Missing Pre-Order or Deluxe content
I pre order the game months ago and I didn’t receive any of the benefits expect for the early access bit. Did anyone experience that as well?
[CM - Edited title for clarity]
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey there,
Thanks for the posts!
We've passed this along to be investigated further and will update the thread once we have any additional information.
- EA_Mako
Hey folks,
Just to clarify some of the reports we've seen, I've attached some information from our UFC 5 page listing the contents of each edition of the game.
The Bruce Lee bundle mentioned above comes with 3 Alter Egos, which would be for the Bantamweight, Featherweight and Lightweight classes.
Additionally, keep in mind the 30th Anniversary Vanity Bundle contains 4 Vanity Items. For those reporting missing UFC Points, are you able to share a screenshot or link of where you're seeing that offered?
The issue is that I play on two accounts, and on the account where I purchased the game, there is content, but on the second account, there is no content, although early access is available. I play on PS5, and there are no issues with UFC 4; the content is distributed on a single system.
When will the patch be released? Will there be a solution to this issue with fighters at all? My PSN username is iVladMan42. Please, solve this problem.
@EA_Mako wrote:
Hey folks,
Just to clarify some of the reports we've seen, I've attached some information from our UFC 5 page listing the contents of each edition of the game.
The Bruce Lee bundle mentioned above comes with 3 Alter Egos, which would be for the Bantamweight, Featherweight and Lightweight classes.
Additionally, keep in mind the 30th Anniversary Vanity Bundle contains 4 Vanity Items. For those reporting missing UFC Points, are you able to share a screenshot or link of where you're seeing that offered?
—-
The issue is, at least on Xbox, if you are on one screen it says you get Lee welterweight and another doesn’t. Also in UFC 4 it also says you get him. And if we don’t. How are we supposed to get him other than paying $10? For a bundle containing one skin.- EA_Mako
Hi @ExtremeGamerSB,
That is a specific offer appearing in-game in UFC 4 and which you'd have to purchase from that same offer page in-game to receive.
If the Deluxe Edition was not ordered from that specific page it wouldn't grant the offer.
If there's any uncertainty about which version is on the account, our support should be able to help verify that.
https://help.ea.com/help/faq/using-ea-help
I have ordered the deluxe version and have not received any of the fighters can you help me please
My license won’t even let me download the deluxe edition I can only download standard but I paid for the deluxe edition and have none of the dlc content beside playing it early
Am I to believe that there is no way to get something as simple as a Bruce Lee character unlocked in my UFC 5 game that I paid for two days ago? Is this as good as EA can do?
- EA_Mako
Hey @InfidelJim,
Which version of the game did you purchase? Did you pick up a Bruce Lee bundle separately? Are you seeing the issue across all weight classes or just certain ones?
I have the hard copy for PS5. He is locked in every weight class. I bought just the Bruce Lee dlc
Also I am prompted to change my password every time I load the game.
