Hi @EA_Mako ,
I appreciate you passing along the info to the team.
But at this point it is simply not good enough. We have all been very patient with the major bugs and flaws that have made essential parts of this game unplayable.
The cycle that we're in now is about 1-3 months where the first part consists of us simply trying to convince you that there is in fact a problem with the game, not just something "some players are experiencing". The communication has at times been very poor and the players are simply receiving the silent treatment, which has been both very frustrating and easily avoidable. That said I do appreciate the recent increase in the response rate from you.
The second part is "oh ok, we'll look into it but we can't tell you when that will be". Then weeks or even months pass by, a patch is released but it doesn't fully solve these major issues and then it's back to square one with us desperately trying to convince you that it hasn't been fixed.
How long is fair to have us waiting before we can actually play this game in full? Another 3 months? A year?
I understand that you are not in a position where you can say "on this date at this hour everything will be fixed", but a scenario where the team would actually focus and prioritise fixing these things and say "listen, we need about 1-2 weeks (or whatever time) to fix this with a new patch", and then have someone from EA actually check that it does work before released to the public (which would require them actually playing the game) isn't a unreasonable request, I think. In fact, I believe you owe us that much at this point.
Is that fair and doable you think, @EA_Mako ?
Thank you