EA_Mako
Community Manager
2 years agoRe: Missing UFC Points
Hey @jskotnicki,
Sorry to hear you've been having some trouble getting UFC Points to show up on your account.
It sounds like you've been going through the right steps, as our support team would just need to verify this information for any missing purchases.
If possible, it may be easier to try going through live chat rather than email so you can get this sorted out directly with the same advisor rather than having to start over with each new case.
If you create a new case here and select Game Support > UFC 5 > I want to check my order status, you should be able to get back in touch with the support team so they can take another look at the situation. I'm afraid we cannot make any changes to your account here on the forums.