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56wvnp47e6qu's avatar
56wvnp47e6qu
Newcomer
1 year ago

ufc5

i bought your ultimate edition ufc5 and was promised to get mike tyson,i for some reason cannot play him,why is that so?

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey 56wvnp47e6qu,

    If your transaction is complete and not still processing or pending but you still haven't had everything unlock, please get in touch with support.

    They'll need to take a look over the purchase and account to see what's causing this for you. You can use these steps to create a new case so they can take a look. 

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