0x1 error. I tried all recomendations, but i still cannt log in into my account. Russian technical support unable to help with it. I'm not alone with this issue. Facebook account working good. It was very disapointing for me to lose more than the year progress.
Community ManagerPlease try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact us directly using the bottom link here.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta
If it does not work, you will loose your progress like happened to me http://answers.ea.com/t5/Technical-Issues/EA-customer-experience-is-the-worst-and-more-unreliable-customer/m-p/5546171#U5546171
Community ManagerPlease try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact customer service in-game as below.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If required, click the following link to contact customer service in-game: https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile
I'm already tried to clear cache, delete game data, reinstall the game, use a proxy, use another device and the same error. I can log in like a guest, i can log in with other account, but cannot use my ufc mobile account. Facebook account is working properly.
By my investigation this error 0x1 isn't unique. I know at least 5 people from russian community with the same error. Could you forward this issue to developers if it possible? I can provide access to my facebook account for EA devs for investigation and solving this issue.
End of my story with 0x1 error. The EA support team didn't help me. By official information this error means that link between UFC Mobile and facebook account was broken. And no ways to solve it. 1,5+ year, 300+ fighters, my money and my time ... Bye EA Sports with all their products, it was a good time and 'happy end'. Never again...
