Belt Rank 60 bug. Unable to find opponent. Not connection issue. All gamemodes.

GT: The ViLiain  I have been playing UT and was ranked 3rd in the world at LW until this bug happened. My fighters name was Ramon King and I'm probably still ranked in the top 10-15.

One day after ranking to belt level 60 I was unable to find ANY matches in UT. 

I thought maybe it was just because there wasn't enough division 6 players online at the time. So I went to ranked championships where I was division one and still couldn't find any matches.

After trying every single online gamemode for days and only getting the error cannot find opponent I decided to try the trouble shooting steps given on EA.

I did everything, opened the ports etc. and still I got the cannot find opponent.

I decided to try my other account and went to rank championship, division one, and I found a match right away.

That made me think. Both my accounts had all the same variables besides one.

Both were on the same xbox, on the same connection, while both played division one ranked championships. 

The ONLY different variable was my main account who couldn't find matches was belt ranked 60, while the other was belt ranked 0.

The problem cannot be connection related as I can connect to a match on the same connection with another account.

I believe the belt rank is the reason I can't find matches anymore as that's the only different variable when tried on both accounts.

I wouldn't care playing on my other account if it wasn't for the fact that I put money into my ultimate team on main account that I won't be able to use anymore, and haven't in over a month.

I wouldn't care if you restarted my belt rank, as long as it didn't affect my ultimate team fighters and items, or if you switches my fighters/items over to my other account.

I have spent hundreds of dollars on this gamemode just for it to be taken away from me. I think I deserve some type of help.