Forum Discussion

9 years ago

Can't complete Step 5 to Generate Face in GameFace

Steps 1 - 4 aren't a problem for me. I've tried them in MS Edge, Firefox, and chrome. It works in all of them. However, getting it to "Generate" and completing step 5 won't happen. I get a consis...

Anonymous

8 years ago

Have you sorted this yet as I have tried for 5 hours this morning and I cannot create my game face on step 5 sort it out

ksl4

6 years ago

its jan 2020 and it still doesnt work

EA_Blueberry
Community Admin
6 years ago
@ksl4

The team made a back-end change a few days ago and it should be fixed now. Please let us know of any specific errors you're getting so we can help troubleshoot it.
- natoworldpeacee
  6 years ago
  @EA_Blueberry Still will not generate the final face image after all other steps work. Have tried in IE, Chrome, and Firefox.
  - EA_Blueberry
    Community Admin
    6 years ago
    @natoworldpeacee
    
    Have you tried using a new image and cleared your browser's cache since the fix? What's the error you're getting?