Forum Discussion
We are seeing this issue with Game Face currently, just skip this step and go on to place the green facial markers. If your image is not oriented correctly, you can come back to this step to flip horizontally or vertically. Note: 90 degree rotation is not available. If your image is off center by too much or you need 90 degree rotation, you may need to re-take the picture.
- Anonymous9 years ago
@EA_Barry wrote:
We are seeing this issue with Game Face currently, just skip this step and go on to place the green facial markers. If your image is not oriented correctly, you can come back to this step to flip horizontally or vertically. Note: 90 degree rotation is not available. If your image is off center by too much or you need 90 degree rotation, you may need to re-take the picture.
what about the step where you place the facial markers?
- 9 years ago
Is there still no fix for this bug?I dont mean to be rude but shouldnt correcting this be a priority for EA why advertise a feature and not give a hell if it works or not going back and forth between steps to try and adjust your image is a time consuming and silly " work around".EA I beg of you fix this i wanna see my face on my ufc fighter and i think the world needs it too 🙂
- Anonymous9 years ago
Dear Barry,
I've tried your "solution", however the image is always off target (not by 90°rotation, but just off screen) and I can't make a decent game face with the presented options.
Also, I noticed your answer dates back to January 18th. It is now February 11th. When will EA come up with a fix for this problem? And by a fix, I do not mean "take your picture again in an other way".
Thanks in advance.
- Anonymous8 years ago
this is bull * ufc 2 now ufc 3 dont work last game i will never buy of ea always bugs always every * game i buys that is ea , i wish nothing but the worst for ea , * joke.
- 6 years ago
It's now February 2020 and this is evidently still an issue. I am unable to adjust the side image as it won't display in the box and it's not possible to skip this stage without that image being loaded, the "next" box is greyed out...
- EA_Blueberry6 years ago
Community Admin
@adam_negat442
Are you trying to upload a picture of yourself or something else you've downloaded online?
Have you tried resizing the image, clearing the browser's cache, or tried a different browser?
Errors are bound to happen with this service for users when they're trying to upload all sorts of images from different types of browsers that could have different settings, plugins, and so forth. There was a recent issue with the service impacting a lot of users which the team identified. So far, we're not seeing the type of volume we had before to indicate an issue but rather standard technical troubleshooting issues that arise when user are trying to upload various images that might not be compatible or can be worked out through troubleshooting.