Creating my gameface when adjusting the image, the image doesnt load
When I am creating my gameface and i try to adjust the image, the image doesnt load.. Please help!
Forum Discussion
EA_Barry
Community Manager
Community ManagerWe are seeing this issue with Game Face currently, just skip this step and go on to place the green facial markers. If your image is not oriented correctly, you can come back to this step to flip horizontally or vertically. Note: 90 degree rotation is not available. If your image is off center by too much or you need 90 degree rotation, you may need to re-take the picture.
@EA_Barry wrote:
We are seeing this issue with Game Face currently, just skip this step and go on to place the green facial markers. If your image is not oriented correctly, you can come back to this step to flip horizontally or vertically. Note: 90 degree rotation is not available. If your image is off center by too much or you need 90 degree rotation, you may need to re-take the picture.
what about the step where you place the facial markers?
- EA_Barry
Placing the green facial markers is step 4 of 5 and should function correctly, let us know if this is not the case for you.
@EA_Barry step 4 is still not working.page has been loading for 5 minutes.
- EA_Barry
Sorry, I don't currently have a workaround for that. There are two issues we are looking at, the image not showing at step 3 and getting stuck at step 4 as you are seeing.
- Won't let me skip the adjust page. Can't go forward
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