EA account linked to Hotmail account

Question

Hello,I'm trying to link my PSN account and xbox to the same EA account turns out my PSN account has my current Gmail email and my xbox has a very old now deleted by Microsoft Hotmail account which I believe Microsoft replaced with outlook.So is there any way I can unlink my hotmail address linked to my xbox account so I can link my current gmail account?

xiieddersiix · Answer

Can't seem to select a platform in the setup to begin a chat either.

xiieddersiix · Answer

I'm talking to someone now, fingers. crossed.

ea_queenbee · Answer

Hey @xIIEddersIIx,Just to make sure I understand the problem; is your Xbox account linked to an EA account with a hotmail email address, or does the Xbox account itself have the hotmail email address?

ea_queenbee · Answer

@xIIEddersIIx,I get you, cheers for clarifying! 🙂 In that case, I'd reach out to our live support team so they can help you either update the email address on the linked EA account, or unlink it for you so you can link it somewhere else. You can reach out to them via the following link:https://help.ea.com/en/help-home/

ea_queenbee · Answer

@xIIEddersIIx,Ah, ok, so you can't pick a platform in the form. Do you get the same thing if you try selecting different problem/product options?

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EA account linked to Hotmail account

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