EA developer team, please send me CE Max Holloway I lost via purchase error
Hello, EA Developer team. This is Bark, Joo Hwan(case number : 31832557)
I will explain more specifically about the case #31108876 : CE Max Holloway purchase error first for better understanding of my situation.
first off, let me summary the case : #31108876 - CE MAX HOLLOWAY purchase error
at that moment, I purchased max holloway at 00:59 AM(the 1minute before the end of the showcase of CE Max Holloway) and the message, "the purchase is successful" appeared. but at the same time, the error message "purchase has some problem. try it again" appeared. Then, when I tried to buy max holloway again he was disappeared on the store because showcase was over( the deadline time 1:00 am has passed at that moment) . I was so embarrassed so I couldnt take the screenshot of the error message, but I attached other proof pictures that I bought him(it shows that 25300KRW(Korean Won) is payed for gold to buy CE max holloway). please check my customer complain also.
i was so embarrassed.... but 2000gold coins came to my account. but recently, i used 2000gold for Brazilian random packages. Then, I contacted with mr. Sean F., one of the specialist of EA Sport Company, dealt with my issue #31108876 and he sent me 2350gold instead of CE Max Holloway. He told me that specialist team considered getting CE Max Holloway pack back to the store, but the showcase of Max is ended, so they said it is impossible.
So, I suggested one thing. "please send me CE Max Holloway to my account(envelope-shape icon which is always used for getting H2H Green-Aurora Rank Reward fighters). then, just take my 2000Golds(2000 Octagons) from my account."
But, mr. Sean F. told me again that it is difficult to send me CE Max Holloway because the showcase of CE Max Holloway is already over.
But, once, I remember that EA Sport team sent me Icon-Mark Coleman(purple aurora one, we call it "legendary Mark Coleman" in South Korea) for free. So, I am sure, sending CE Max Holloway to my account is possible TECHNICALLY. If you say it is not possible, it is NONSENCE because once EA Sport team already sent me Icon-Mark Coleman to my account even for free!!! I am sure that the Icon-Mark Coleman can be the proof for sending CE Max Holloway to my account( to envelope shape icon) is also possible technically. but I guess that mr. Sean F. told me it is impossible not because of the technical problem, but because of the secret regulation of EA Company about customers.
i couldnt get him anyway. but i promise... i will pay for him even though i should buy more gold to pay for CE Max Holloway.
I am 100% sure that EA Sport Company can send CE Max Holloway to my account(not getting his pack back to the store) directly via Envelope-shape icon(I attached screenshot about this to help you understand my situation better) technically. I am sure! Icon-Mark Coleman EA sent to me is a BIG PROOF!!!! because sending Icon Mark Coleman to my account was possible(we cannot buy him usually except for limited showcase time also), sending CE Max Holloway to my account is also possible. It makes sence logically.
and if it is about the secret regulation of EA that should be the secret from the customers, I will promise that I can keep any secret that you require to me.
Please check all of my screenshots attached one by one. ..... and please send me CE Max Holloway to my account via Envelope shape icon!!!! I will prepare for Gold Coins(Octagons) if you require as a price for Max. Then, just take gold coins from my account. I do promise!!!!!!
<more detailed information>
my ID : 60511118-1002720852058
email address : [edit: email address removed]
user name : season1theking
server : ufc-mobile-s1
version : 1.9.3056757
p.s.) , I wanna accompany with you to solve this CE max holloway issue. Ive been waiting so long and I feel tired and nervous much now. please help. if more information is needed, don't hesitate to contact me by my email : [edit: email address removed]
always goodluck to you in your whole life. and let me contact with you continuously by e-mail. plz! and plz check all of my screenshots attached. they will help you a lot to understand this issue. i am sure.
I am sure that EA developer team can send me CE Max Holloway to my account as the same way EA sent Icon Mark Coleman to my account. I am sure that this is technically 100%possible, even though the promotion date is over. Icon Mark Coleman which EA sent to my account is the proof!!!!
Best Regards,
Bark, Joo Hwan
