Hey,I have successfully generated a game face on the web page, and it says it is saved and ready to use. Every time i go to game face there it is, ready to go.My problem is that whenever I try to upload it on my PS4 UFC 2 it always says 'failure, try again later..' Seriously?? I've double checked that Im signed in to EA sports and PS4 network so what is the problem??? Please help if you can, it seems that the percentage of people having problems with game face far outweighs the very few that are able to make it work.thanks

After I click “Create my Game Face” to complete step 5, I get “There was an error uploading your photos and generating your Game Face. Please try again.”I have tried at least a dozen times (literally) on 4 different browsers, (tried clearing my cache as well) and still get this error. What do I do?

As for the "error uploading" on step 5, just use a different windows version, 8.1 worked for me with the latest firefox version. I was using windows 10 pro and didn't work, so I'm guessing it's the version. Hope this helps you.

Ive tried uploading my gameface on safari, firefox, and chrome with all the updated versions. Photos are correct size and format, cleared cache & cookies, updated whole computer, and i still get "there was an error uploading your photos and gameface. Try again later." Is there anything i can do???

Hi EA, Could you please fix your GameFace problem?"There was an error uploading your photos and generating your Game Face. Please try again."GameFace is the main reason why I bought UFC 2..Thanks!

I'm trying to log in to the UFC 3 gameface but cannot get past the authentication step. Everytime I enter the code that is sent to my cell phone and click log in but the connection just sits there and loads and then times out. Then I cannot even get back to the UFC 3 gameface website without clearing all my cookies and history. I've tried this for two days and it just buffers after the security code and then times out. Can anyone help me with this?"Oops! An Error Occurred The server returned a "500 Internal Server Error".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."

gameface fail on game | EA Forums

12 Replies

simplywog
8 years ago
After I click “Create my Game Face” to complete step 5, I get “There was an error uploading your photos and generating your Game Face. Please try again.”

I have tried at least a dozen times (literally) on 4 different browsers, (tried clearing my cache as well) and still get this error. What do I do?
fabian_mtz99
8 years ago
As for the "error uploading" on step 5, just use a different windows version, 8.1 worked for me with the latest firefox version. I was using windows 10 pro and didn't work, so I'm guessing it's the version. Hope this helps you.
Anonymous
7 years ago

Ive tried uploading my gameface on safari, firefox, and chrome with all the updated versions. Photos are correct size and format, cleared cache & cookies, updated whole computer, and i still get "there was an error uploading your photos and gameface. Try again later." Is there anything i can do???
Anonymous
7 years ago
Hi EA, Could you please fix your GameFace problem?
"There was an error uploading your photos and generating your Game Face. Please try again."
GameFace is the main reason why I bought UFC 2..
Thanks!
LISAHONORNEES
6 years ago
I'm trying to log in to the UFC 3 gameface but cannot get past the authentication step. Everytime I enter the code that is sent to my cell phone and click log in but the connection just sits there and loads and then times out. Then I cannot even get back to the UFC 3 gameface website without clearing all my cookies and history. I've tried this for two days and it just buffers after the security code and then times out. Can anyone help me with this?
"
Oops! An Error Occurred The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."
MrFloffy
6 years ago
Hello,
I can't generate my gameface. With Firefox i can upload images and do all of the configurations but when i finished, the final step it says "There was an error uploading your photos and generating your Game Face. Please try again."
I try with Google Chrome but i can't move the image to adjust it, same thing with Microsoft Edge / Internet Explorer.
I try disabling AdBlock but still not working.
My PC specs:
Windows 10 Pro 64 bits
AMD Ryzen 5 2500U with Radeon Vega Mobile GFX
16GB RAM
1TB Hard Disk
320 SSD
imperiorgamer
6 years ago
ERR_TOO_MANY_REDIRECTS
I'm getting this error when I try and access the "game face" web page. I have tried clearing cache and cookies and also using different browsers. Yes I also have unity installed and my EA account is linked to my xbox account.
RagingFlippy
6 years ago
@imperiorgamer you can try this https://www.easports.com/gamefaceweb/select-gender and see if it works. Problem is only step 5. I have the same problem as you but this link works to get to the website and do all the steps but when creating the face by step 5 I get an error so maybe it works for you.
imperiorgamer
6 years ago
@RagingFlippy Yea I get the same error. Been over a year and there's still no fix for this... Absolutely disgusting on EA's part.
EA_Blueberry
Community Manager
6 years ago
@MrFloffy

The team made a recent change from their end and it should be fixed now. Can you check and let us know if it works for you?