Solved
How can I change to my new Game Face?
I had an old and ugly face created and downloaded on UFC3 player creation. I wanted to change it and logged into my EA-account on "EA SPORTS Game face" via my laptop. I deleted the old one and succes...
It sounds like you have two EA accounts and you're creating the new Game Face on an account that doesn't have your PSN ID linked to it. If you're not creating the Game Face on the account with your PSN ID attached to it, the Game Face won't show up because it doesn't sync up to your PlayStation account.
Here is how to find out what email you need to login to at the Game Face site so it shows up in game: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
