11 months ago
I cant access my old email adress
I cant varify my account because I have bo access to my old email adress
I cant varify my account because I have bo access to my old email adress
Hi there, @ssel13
We're not able to help with account related issues over Answers HQ. An advisor will need to investigate this for you. To get in touch with one, please open a case here. Thank you.
@EA_AljoI always get this answer. How many cases am i suppose to open??
There are no advisors who wanna help.
If you're unable to answer the verification questions, they won't be able to update the email. You have to verify you own the account before any changes can be made.
But i cant access this email adress anymore because it doesnt exist anymore. You wanna tell i cant play anymore why did i even pay all that money it doesnt make any sense
I used to olay like this over 10 years and now they want me to varify it. I would ea u are to late this email adress doesnt exist anymore and i cant even change it without acessing my old emal adress
We're going to have to verify you own the account before making any changes to it. The best I can advise is to try to recall the answers to those questions. You're welcome to go through them again with an advisor.
@EA_AljoWhere is this advisor?
Cant you varify me?
I mean its me its my account for so many years. What am i suppose to do show you my credit card? how i always bought the game fifa and all these coins??
Tell me there must be another way to prove myself instead of this email adress that doesnt exist anymore
How many cases am i suppose to open. I already did that that and and even ask for an advisor
You'll need to open another case. I'm very sorry, but we cannot help with this over Answers HQ.
What do you mean? I thought asking a question on ea help is opening a case