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tokocasual10's avatar
tokocasual10
4 years ago
Solved

I cant play an online fight in UFC but I am logged in EA sports

I cant play an online fight in UFC but I am logged in EA sports ,can you help me ?
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago
    @tokocasual10

    Hey what's up! Which platform do you play on and have you tried any steps on your end so far to try and fix it?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago
    @tokocasual10

    Are you using a custom profile picture for your PlayStation account?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago
    @tokocasual10

    I've seen that cause connectivity issues. Can you try changing it to a regular PSN picture, such as one of the default options they offer?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago
    @tokocasual10

    Are you able to connect after restarting the game?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @tokocasual10 

    Can you try these steps one more time and then attempt it?

    If that doesn't work, try resetting your password at profile.ea.com.

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 5 minutes. Launch the game.

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