I didn't receive my final reward for the head to head season 13

I didn't receive my final reward for the head to head season 13 ( H2H iconic fighter Minotauro Noguiera + 20 matching abilities for Minotauro Noguiera ) I claimed for this issue in case # 28430357 ...

Anonymous

Not applicable

9 years ago

My first bump was after more than 10 days of waiting
And your rules as seen in attached here to send rewards after 24-48 hours
As you know it takes more than usual
There is something wrong with this treatment
I hope you can help

Anonymous

Not applicable

9 years ago

I am realy disappointed from that treatment
EA sports bigger than this
Some people in customer service offended this entity

Anonymous
Not applicable
9 years ago
I still waiting
Is this a good thing to wait for one month for this problem
😤
- EA_Barry
  Community Manager
  9 years ago
  @79-1400
  
  Your case has been escalated to the appropriate people and will be processed ASAP.