Not allowing online access ps4

Game wont let me go online ive redownloaded the game and reset and unlinked and linked to ea still nothing….

3 years ago

How do I fix the problem

Community Admin

3 years ago

Can you confirm you're on PS4? Do you have PlayStation Plus and can you connect after these steps?

Reboot the power to the modem/router

Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your PlayStation console

Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
Turn it back on after 5 minutes. Launch the game.

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