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Infurnogames's avatar
Infurnogames
5 years ago
Solved

Online fight purple screen bug

Product: UFC 4
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID? Infurnogames
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 14/8/2020
What time did you see the bug? (HH:MM AM/PM) 1:08pm
What is your time zone? AST - GMT - 9:00
Which mode has this happened in? Other
Summarize your bug My screen is purple when I load into a online game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load into a ranked online games
What happens when the bug occurs? I can fight but I can’t see anything all I can see is shadows
What do you expect to see? A normal fight online

‌

when I go into an online fight i choose my character and then when I load in my screen is all purple and I can only see shadows

  • cofmann's avatar
    cofmann
    5 years ago

    *UPDATE*

    This was scheduled to be fixed in the latest updated. Looks to be solved! Thank you all very much for your enduring patience around this.

    Hello everyone,

    With yesterdays patch are you still seeing issues on being stuck on the purple screen?

    /Atic

100 Replies

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  • ataaaron's avatar
    ataaaron
    5 years ago

    Same here can occasionally get a quick fight to work but if I try online world championship it happens and then nothing seems to fix it. 

  • KingKryptiq's avatar
    KingKryptiq
    5 years ago

    Having the same problem even tried uninstalling and reinstalling with no success.

  • KingKryptiq's avatar
    KingKryptiq
    5 years ago

    Product: UFC 4
    Platform:Sony Playstation 4
    Please specify your platform model. Sony PlayStation 4
    What is your gamertag/PSN ID? xKING-Cx
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/14/2020
    What time did you see the bug? (HH:MM AM/PM) 5:27pm
    What is your time zone? GMT (UTC)
    Which mode has this happened in? Fight Now Classic
    Summarize your bug Purple background screen is present full time while in a match this only allows you to see shadows and nothing else while fighting I have noticed this on fight now and online matches
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Play the game!
    What happens when the bug occurs? Purple screen(background) is what you see when in a fight and you can only see shadows
    What do you expect to see? A fix! So that we can actually play the game I want to be able to load into a fight and actually see the fighters, octagon and everything else. Great game but this problem is a big downfall so far.

    ‌

    Fix the bug!!

  • SounDChimP's avatar
    SounDChimP
    5 years ago

    I experienced this last night on all modes. Reboot did not fix. Currently Re installing to see if it fixes. PS4 

  • KingKryptiq's avatar
    KingKryptiq
    5 years ago

    I tried reinstalling earlier today didn’t help at all unfortunately 

  • leosamuel123's avatar
    leosamuel123
    5 years ago

    I pre-ordered ufc 4 and started playing it today. I was playing ranked and the game glitched out and my character started spinning around and flew out of the octagon. I had to quit and now every time I try to play a game whether it is the career mode, fight now, or online modes whenever me and the opponent pick fighters and it gets to the fight, I just get stuck on this purple screen. I can hear what's going on and control my character I just can't actually see anything. I tried restarting my Xbox and the game but nothing is working. Help would be appreciated.

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