Forum Discussion
38 Replies
- EA_Blueberry5 years ago
Community Manager
@ELC0NQUI5TAD0R wrote:
I installed the game. When I launch the game it shows me offline so I can’t level up. Whenever I go to player hub it gives me an “Error: Invalid Process.🏀”....
Can you try power cycling the console and let me know if you're able to reconnect? You may have been trying to play the game the moment a patch dropped. Power cycling the console will ensure you receive the latest update upon re-launching the game.
- @ELC0NQUI5TAD0R I have the same issue! Spoke to EA help and they tried telling me it was my ISP blocking ports...
Every other EA game I have works fine and signs in no problem. - @Holtyyy Just for reference, I have tried the following and it didn’t fix it:
Quitting, restarting the game.
Power cycling my console.
Uninstalling the game completely and redownloading it.
Unlinking and delinking my Xbox and EA account.
None of the above worked. - EA_Blueberry5 years ago
Community Manager
Change your profile picture for your Xbox Gamertag to a default one.
If you're receiving an error you're offline please provide details in this thread: https://answers.ea.com/t5/Technical-Issues/UFC-4-xbox-one-profile-offline/m-p/9398087/highlight/true#M242
*Marked as solution for visibility purposes only.
When I try to access the player hub I get this error. I am able to access the rest of the game but player hub doesn’t work.
- @iaazjag Error invalid process 🏀
- @EA_Blueberry You all say the same thing. And we all say it doesn’t work. Don’t get this part of the content of the game. Refund the game at this rate
Man for real I'm having same problems still lvl 1 after hours of game play
Ridiculous to pay $60 for a game that I can’t even play online. I connect to all other EA servers. EA just can’t admit when they mess up
- @EA_Blueberry I shouldnt have to change my profile pic for it to work
Does that work for PS4 as well???
- EA_Blueberry5 years ago
Community Manager
@Raven1770 It should if you have a custom picture on there too. No just a preloaded PS4 one
Didn’t work.
- EA_Blueberry4 years ago
Community Manager
Have you tried rebooting your network along with a power cycle of your console? That usually fixes most connection issues.
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PlayStation console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
That’s just made it worse now I can’t even open the application!
- EA_Blueberry4 years ago
Community Manager
@enrgy19
What happens when you try to open the application? Error code, I am the apex guy
- EA_Blueberry4 years ago
Community Manager
@enrgy19
Please do not hijack threads for a different game. Please respond to the forum post you replied on so we can keep it on topic there. Each time I go online into UFC it says link your PS4 to your EA account, and I’ve done that.
- EA_Blueberry4 years ago
Community Manager
@enrgy19
Try signing into Help.EA.com with your PSN credentials. Then try loading UFC 4 up again. Let's see if that does the trick. Je suis sur ps4 ça me dit pareil "tous les utilisateurs actifs doivent être connecté à playstation network etc" alors j'ai redémarre le routeur la ps4 envoyé un msg à ea, connecté à ea help, changer ma photo de profil, supprimer le jeu retelecharger etc. J'ai l'impression d'avoir perdu 35 euros et ça fait * dans cette période compliquée
Hi I cant connect to UFC 4 online, everytime I get a message that says unable to connect to EA servers. I have a default profile picture and am able to connect to EA servers on other games regularly. I power cycled my X box and that did nothing. This is the only game I have had this issue with. What am I supposed to do?
- EA_Blueberry4 years ago
Community Manager
Hey, @lthaze24
Were you able to get into the game last night? When that error pops up, resetting your password or logging into our Help site at Help.EA.com can help get around the error message. I have this same issue. These guys are just clueless