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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: In order to access the online features UFC4 ps4

@tokocasual10 

Thanks for letting me know. Try restoring your licenses with the steps here and rebuild your database with these instructions. Let's see if that helps.

13 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @tokocasual10 

    Apologies for the delayed response. I was away for the weekend. In the future, if you don't get a response fast enough, our advisors should be available to help out. A case can be opened here. As far as this particular issue goes, try using alternate DNS settings with the instructions in this article. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @tokocasual10 

    Thanks for the bug report. One more thing to try is deleting the personal saved data. This can delete any changes to settings as well as offline mode saves, but normally those will download from the cloud. I can't guarantee that though. To delete the personal saved data, go to Settings/Storage/System storage/Saved Data. Locate UFC 4 and delete the saved data. Try again and let me know what happens.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @tokocasual10 

    Have you spoken with Sony support about this? Again, that error message sounds like it's coming from Sony and not the UFC game, but without a screenshot, I can't tell for sure.

  • @EA_Aljo I had an user that I wasnt able to play online with it and when I was starting the ps4 I was automatically logging in this user then I deleted it and now I can play UFC normally


  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @tokocasual10 

    Thanks for letting me know! If any other issues come up, please reach out to us again. Good luck and have fun!

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