Forum Discussion
I am also experiencing this issue and have only been able to play the game twice, once on first run, which i didn't have the new update/ fighter update so it worked and the second time was when I unpluged and replugged, now that trick doesn't work. I've been searching EA answers and EA help and it appears this is a persisting problem that has been going on since April for many of your customer's and it still hasn't been patched.... yet the game is being sold, I'm pretty disappointed to be honest. Put out a new patch or if there is a way to remove the recent update from an XboxOne, (I've already reinstalled the game to with no results.) please let us/me know I'm sure hundreds of others will appreciate it and not think a company which was making fantastic respectable games is now virtually stealing from customers, thanks!
I have attached an image of the menu screen it stays stuck on and nothing works to solve the problem and the game is absolutely in operable and can't be played at all. I uninstall and reinstall the game and that does not work either.
PLEASE LOOK AT THE IMAGE I PROVIDED. It seems to get stuck when it tries to contact Origin servers to authenticate and that might be the issue.
Please fix this ASAP with a patch because it is a Bug on the backend!!!
- Anonymous10 years ago
Have you got it fixed yet? Mine does the same thing. I tried everything, if I don't fix it tomorrow then I am asking for a refund. I am on a PS4.
- Anonymous10 years agoI have the same exact problem. I was playing it ok and then I stopped. When I tried turning it back on, this thing happened. It's annoying.
- Anonymous10 years ago
unplug all your cords for five mins an before that hard boot your xbox hold the power botton until it shuts down than unplug everything 5MINS...