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Re: UFC 4 Pre-order Information

@EA_Blueberry  I pre ordered ufc 4 and even though its out world wide I still do not have the game and its saying I still need to buy it even though I've had both ea access trial and the technical closed beta just wonderibg of ypu could help me as to how I get the game?

3 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Yurusa 

    If you pre-ordered through Amazon please contact their Support team for help. They are responsible for providing that to you. Be sure to check your junk/spam folders in case the code was sent in an email there.


    @thomasbalsil wrote:

    @EA_Blueberry  I pre ordered ufc 4 and even though its out world wide I still do not have the game and its saying I still need to buy it even though I've had both ea access trial and the technical closed beta just wonderibg of ypu could help me as to how I get the game?


    @thomasbalsil 

    Where did you pre-order it from? If digital through the console, please check your purchase history on Microsoft or PlayStation account to verify it was completed. If you pre-ordered from a third party retailer like Amazon, Best Buy, Wal-Mart, etc. you will need to reach out to the third party retailer on why the game has not arrived. 

  • thomasbalsil's avatar
    thomasbalsil
    5 years ago

    @EA_Blueberry  I pre ordered UFC 4 directly from Microsoft. When I look into the order history it says its not available to me. Even though I've bought it and its now out worldwide.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @thomasbalsil wrote:

    @EA_Blueberry  I pre ordered UFC 4 directly from Microsoft. When I look into the order history it says its not available to me. Even though I've bought it and its now out worldwide.


    Thanks, @thomasbalsil. What region are you from?

    For anyone else still missing pre-order content, please let me know the following so we can help the UFC team out:

    • Xbox Gamertag/PlayStation ID
    • Region you're located in
    • Did you pre-order through UFC 2, UFC 3, or directly on the Xbox/PlayStation store
    • What content are you missing?

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