Community Manager

Re: Unable to connect to the EA servers at this time XBOX Series X

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

2 Replies

hooch2247
2 years ago
Hello. I am having the same issue and it keeps giving me the unable to load persistence data error. I have cycled my xbox, taken off the crossplay function in the xbox settings and manually switch the DNS. Is there somethimg on your end that might be the issue?
EA_Aljo
Community Manager
2 years ago
@hooch2247

Does AT&T happen to be your ISP?