Everytime i play online ranked the screen does this, will attach a file Literally ruining my record.. needs to be reset. Have lost hours of trial time by not getting games doing this.EA_Blueberry: Changed post title for improved search results

yep, it’s working!!!!!! Finally!! Thank you!! *UPDATE*This was scheduled to be fixed in the latest updated. Looks to be solved! Thank you all very much for your enduring patience around this. - EA_Blueberry

Stuck loading up - Purple screen | EA Forums

187 Replies

lukewestall1998
5 years ago
@Tarrym0n Atleast you can play the game
Tarrym0n
5 years ago
what do you mean atleast i can play the game? I cant.
lukewestall1998
5 years ago
@Tarrym0n there is people that can't even load the game
Tarrym0n
5 years ago
Awww poor you, im trying to bring attention to this bug i couldnt care less that you cant get on the game, bring it up to a dev not my comment section, i cant do * about it
Tarrym0n
5 years ago
Product: UFC 4
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID? PLTTI
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/08/2020
What time did you see the bug? (HH:MM AM/PM) All day. Everyday.
What is your time zone? AST - GMT - 9:00
Which mode has this happened in? Other
Summarize your bug Wont let me play ranked online
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have wrote this over 10 times and it never posts my post.
What happens when the bug occurs? cant play
What do you expect to see? the game.
‌
Everytime i play online the screen does this, i will attach a file
Literally ruining my record.. it needs to be reset. What a joke of a game.
EA_Blueberry
Community Manager
5 years ago
@Tarrym0n

Do you have anything plugged into your Xbox's USB slot when this is happening?
Zakiechan23
5 years ago
This is also happening to me on ps4. I thought it was a trial fault that would be fixed but the game is now live and it's still happening. Restarting the game has a chance too work but it still can happen please fix this online rating is getting tanked because of this. Not cool EA
SounDChimP
5 years ago
@Tarrym0n I just got my pre order, had 3 online games now it’s just doing this same blue background screen thingy, can still hear the audio and can also hear my opponent beating me up while I get frustrated at having to quit again.
PooTangClanxx
5 years ago
Not only is it happening online . I can't even play the career mode or normal offline fights . It's absurd . Please EA fix the game .
EA_Blueberry
Community Manager
5 years ago
Thank you for all for reporting this to us, sorry to hear about this happening to you at launch. Please let us know the following so we can get it up to the team for investigation.

Gamertag/PSN ID

Are you on Xbox One or PlayStation 4

Did you pre-order the game (Yes/No)

Did you play the EA Access Play First Trial (Yes/No)

Do you have an external hard drive or anything else plugged into the USB slot on your console. (Yes/No. If Yes, what is it?)

If yes to the question above, does it work if you remove it and power cycle the console?

What region are you located in?

Have you tried reinstalling the game since this happened?

What game mode(s) are you experiencing this in?