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This keeps appearing every time I try to play online. Any suggestions?
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i agree , im about to ask for a full refund, i was able to play for a great amount of time and then all of the sudden the game stops letting me play online. ive had this problem for 3 days now. i purchased my game digitally which xbox says is non refundable. i bought a game that is broken? that is non refundable wtf? i will be contacting somone.
i just called ea for some support, they transferred me and then hung up on me.
I fully believe they have no idea what is going on. IMO, they underfunded the game, had to cut features and testing, and now they have this problem. Because it is not affecting a majority, it is not the top priority to get fixed. There is a reason EA was rated the worst company multiple years. I don't want excuses, I want someone to admit they know there is a problem, a time frame on a fix, or I want my money back. Its real simple, you tell me what your product can do, I pay for that product, you fulfill what you said it could do. You are not fulfilling your end of the agreement.
im in the middle of contacting customer support *special team* lets see what they have to say and see if they can fix my problem. if so i will post it up here
so far nothing, he has asked me to power cycle my xbox, and to clear my mac address. after that didnt work he escalated the case
http://help.ea.com/en/article/how-to-uo-trace/ download this tool and take the steps that the website tells you and see if your getting packet loss and missing some hops to the ea servers. maybe we all have this problem? idk i have noticed a few of us are using fios and maybe it has something to do with this. isp blocking
- They asked me to do the same, and then put the responsibility on my ISP. I'm with Time Warner.
I'm having a hard time believing this is on my ISP's end as I can play other games. Other EA games too.
Something is up. what kind of router is everyone using. im using a linksys e1200 crappy but works
Ok everyone i got a message straight from on of the special teams in ea, and my theory was correct. take a look at this.
youwhat if it was that xbox update is there any way to reupdate the xbox?MatthewSO! What I just learned by speaking with the managers of the other Tech departments here is that there was an update via Xbox that did cause issues with a couple of our games. Now I want to test you account though still and see if that what has happened in your caseMatthewAlright so on this case you should be able to set up a 'click to call back' I need for you to do this so we can check for possible account issues. I know others are having this issue but as you and have have tried just about everythingmatthew is a worker with ea and i have to have them call me to do more testing. hopefully we can get this fixed asapand now i was transferred and hung up on again because there wasnt anyone available to contact me for 2 hours and they didnt want to put me on the waiting list. they will contact me by email but i doubt this will solve anything. i can garantee this had something to do with the xbox one update
- What is this update you speak of? And how do I check and see if I got the update if anyone knows? I can't connect to save my life. This problem is worse then any of the ufc games made by thq.....
look on the xbox one website for system updates. they just released one. i think it messed up the game for some people
ok i just tested everything out, by myself. i disconnected my router, linksys e1200 and i connected the game directly to the internet and wala, it worked without the router. so even though it said that i had an open nat, there is still some kind of firewall stopping the game from going through online. all of my other games worked fine with the router there is something specific to ufc that isn't working with it.
somone please tell me if this solution fixes your problem as well. and if so, what are we going to do about our router situation.
i have opened ports, i even did dmz nothing worked.
So I should just disconnect my router and have it directly plugged in from my modem to xbox??
- I have the same router. This worked! Thank you!!!!!!!!!!!
- You plug your router into your Xbox? Or have your modem? Or both?
i had a modem, which is hooked up into my at&t router that they force your to use, then i have that router hooked to a linksys e1200 . i was able to play up until a few days ago, im assuming the linksys router had some kind of firmware update that messed with all of the settings. i tried dmz host i tried port forwarding and nothing worked properly. i had a thought it was probably something with the router. i disconnected the linksys e1200 and i connected it directly to the modem(my xbox) and walla. it worked. so right then and there i knew it was a router problem and i have no idea how to fix it. it might have something to do with firmware updates.
so then i tried my at&T router , and that worked and i am happily playing wireless. for some reason linksys e1200 has some kind of problem. there might be problems with other linksys routers as well.
try disconnecting your router and connect your xbox directly to the modem. if your game works fine, it is definately your router. now the problem is.
can somone please help me figure out why my linksys e1200 is not compattable with ufc when it was in the past, also it works great with other online games made by EA like titan fall and battlefield.
- So to make that all short, your saying leave my router unplugged and plug my modem into my Xbox one and continue to have the router unplugged the whole time?
i guess so, i just got my router to work though finally. got the game working i had to turn off some firewall setting that were blocking some packets being sent to ea from my first router. then i had to do dmz host on my 2nd router. got things working. definately network issues for us all. why do we have to open ports and do all this work after it worked for a long time. i have no idea. kidna stupid
captain how many routers do you have what does your system setup look like?
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